KYC & AML Policy – K2KEY DIGITAL LTD
Last Updated: 17-02-2025
1. Our Commitment
K2KEY DIGITAL LTD is committed to maintaining a secure and compliant platform for the sale of digital goods, including CD keys, game licenses, and digital gift cards. We have implemented robust policies and procedures to prevent money laundering, terrorist financing, and other illicit activities.
2. Key Principles
Our KYC (Know Your Customer) and AML (Anti-Money Laundering) practices are designed to:
· Verify User Identity: Ensure all customers are who they claim to be.
· Monitor Transactions: Detect and prevent suspicious activities.
· Comply with Regulations: Meet legal requirements in the jurisdictions we operate.
3. Customer Verification (KYC)
To use our services, customers may be required to provide the following information:
· Basic Account Creation:
o Email Address
o IP Address & Device Information
· For Transactions:
o Full Legal Name
o Billing Address
· Enhanced Verification (if triggered):
o Government-Issued Photo ID (e.g., Passport, Driver’s License)
o Proof of Address (e.g., Utility Bill, Bank Statement)
We may also use third-party verification tools to authenticate user information.
4. Transaction Monitoring
We employ automated systems and manual reviews to monitor transactions for unusual or suspicious activity. Examples of activities that may trigger further review include:
· High-Volume Purchases: Multiple transactions in a short period.
· Inconsistent Information: Mismatched billing and user details.
· Unusual Patterns: Transactions that deviate from typical user behavior.
If suspicious activity is detected, we may:
· Request additional documentation or information.
· Temporarily suspend the account for further investigation.
· Report the activity to relevant authorities if necessary.
5. Ongoing Monitoring
We continuously monitor customer accounts and transactions to ensure compliance with our policies. This includes:
· Risk-Based Reviews: Higher-risk accounts may undergo more frequent reviews.
· Behavioral Analysis: Comparing current activity to historical patterns.
· Documentation Updates: Requesting updated information if account details change.
6. Data Security & Retention
· Security Measures: All customer data is encrypted and stored securely. We use industry-standard protocols to protect against unauthorized access.
· Retention Period: Customer information is retained only as long as necessary to fulfill legal and operational requirements.
7. Employee Training
Our staff receives regular training on KYC and AML procedures to ensure they understand their responsibilities and can effectively identify and respond to potential risks.
8. Policy Enforcement
Failure to comply with our KYC/AML requirements may result in:
· Account suspension or termination.
· Reporting of suspicious activities to relevant authorities.
· Blacklisting to prevent future access to our services.
Contact Us
If you have questions about our KYC/AML policy or need assistance, please contact:
· Compliance Team: [email protected]
· Customer Support: [email protected]